Shipping Policy:

A flat freight rate applies per product, per location, and per design. Shipments are dispatched using the most economical carrier for delivery anywhere in Australia, including regional areas.

Authority to Leave (ATL): If the delivery address is unattended, goods may be left in a safe place at the courier’s or our discretion unless otherwise agreed in writing. All samples are sent with ATL.

Dispatch Dates: The dispatch date provided on the Sales Order Confirmation or via email is the latest shipping date; goods may be shipped earlier unless otherwise agreed in writing.

Shipping is contingent upon:

• Timely approval of artwork

• Deposit/final balance payment received on time

• Account being within standard trading terms

Additional Freight Charges May Apply If:

• Express shipping or a specific carrier is required

• Split shipments exceed five destinations

• Large or fragile orders require pallet shipping, and the recipient cannot accept pallets

• Redelivery is necessary due to address errors, absence at delivery, or changes after dispatch

Estimated Delivery Times:

• Sydney, Melbourne, Brisbane, Canberra: 1-2 days

• Adelaide: 2-4 days

• Perth: 5-8 days

• Hobart: 4-6 days

• Regional Australia: 2-10 days

• New Zealand: Customers must arrange their own freight

For alternative freight arrangements, please contact our customer service team at sales@premiercollection.com.au or 02 8338 5338.